Last Updated: June 2026
At Safarex Lifestyle, we are committed to delivering your order quickly, securely, and discreetly.
We understand the importance of privacy when purchasing personal hygiene products, which is why all orders are packaged carefully and shipped in plain packaging.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received.
Orders placed on weekends or UK public holidays will be processed on the next working day.
During busy periods, sales events, or holidays, processing times may be slightly longer.
UK Shipping
Standard Shipping
- Carrier: Royal Mail 48
- Estimated Delivery: 2–4 business days after dispatch
Express Shipping
- Carrier: Royal Mail Tracked 24
- Estimated Delivery: 1–2 business days after dispatch
Delivery times are estimates and cannot be guaranteed.
International Shipping
International Tracked Shipping
- Carrier: Royal Mail International Tracked
- Estimated Delivery: 5–15 business days depending on destination
International delivery times may vary due to customs processing, local postal services, weather conditions, or other factors outside our control.
Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Discreet Packaging
All orders are shipped in plain, discreet packaging.
No product names or descriptions will appear on the outside of the parcel, helping to protect your privacy.
Order Tracking
Tracking information will be provided by email once your order has been dispatched.
You can use the tracking number provided to monitor your shipment’s progress.
Link - https://www.royalmail.com/track-your-item
Incorrect Address Information
Please ensure your shipping address is correct before completing your order.
Safarex Lifestyle cannot be held responsible for delays or losses resulting from incorrect or incomplete address information supplied by the customer.
If you notice an error after placing your order, please contact us immediately and we will do our best to update the details before dispatch.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date.
Please include:
- Your order number
- Photographs of any damaged items or packaging, if applicable
We will work with the shipping carrier to investigate and provide a suitable resolution.
Delivery Delays
While we strive to meet all delivery estimates, delays can occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Postal service disruptions
- Customs inspections
- Public holidays
- High seasonal demand
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page.
Please include your order number when contacting us so we can assist you as quickly as possible.
Thank you for choosing Safarex Lifestyle.